UTC OTIS UTC CLIMATE, CONTROLS & SECURITY PRATT & WHITNEY UTC AEROSPACE SYSTEMS

Customer Contact

  • 24-hour Customer Help Desk
  • Airline Support
  • United States (800) 565-0140
  • International (860) 565-0140
  • help24@pw.utc.com
ADVANCED DATA ANALYTICS

Moving the world forward

Your operational success depends on reliable engine performance, predictable maintenance planning and responsive support. Through advanced data analytics, Pratt & Whitney delivers more responsive and predictive maintenance services.
 
We help you ensure the right information is in place to service engines more quickly to maintain the highest levels of availability. We understand that no two operators are the same and have different engines, aircraft, geographic routes, operational needs and environmental conditions. Analytics technologies allow us to use global fleet data while monitoring the unique environments in which individual aircraft fly.

We are investing in new data acquisition and predictive analytics tools to help you reduce operational disruptions and increase aircraft utilization. With our eFAST™ data ecosystem, we are able to capture thousands of engine and aircraft parameters throughout the full flight cycle, not just a few snapshots, to better monitor engine performance, minimize disruptions and predict future maintenance visits.

UTC, the parent company of Pratt & Whitney, is investing $300 million over the next five years in its new Digital Accelerator business. This investment is the next step in our digital transformation and underscores our commitment to leading in the digital era. It will transform our products and services using the Internet of Things and leveraging data to generate new forms of value to help you drive productivity in your operations.

Go Beyond